Why Choose us
We are reliable and can reach us on our 24hour contact: both during and out of hours.
all our staff undergo a rigorous recruitment process which they have to pass before attending to a client. They each have a current CRB (Criminal Records Bureau) disclosure and ISA checked and are issued with identity cards for added peace of mind.
We offer continued professional development opportunities in conjunction with NVQ providers and local Education Providers.
We conduct a 6 months review as well as 360 degree performance appraisal.
We conduct a 6 months review as well as 360 degree performance appraisal.
We always ensure that we provide the best care possible both in quality and of good value. Value for money: all our charges are in line with the CQC and local authority quality preference.
We undertake regular spot checks on staff to ensure they continue to meet the standards we expect from them.
We obtain regular feedback on staff performance from all our clients to ensure we maintain the very highest standards and quality you rightly expect.
We profile each and every client to ensure we match our staff to your requirements.
If anything does go wrong, or is not to your satisfaction, we have a clear complaints procedure to sort things out.